Responsible gambling
Gambling is entertainment, not a way to make money
Gambling can be a recreational activity when it is done within clear limits. When it stops being one, there are concrete warning signs and tools available to stop in time.
Gambling is prohibited for anyone under 18. Compulsive gambling is harmful to your health. No promotion, strategy or system guarantees winnings.
Ground rules
Six habits that reduce the risk
- Set a budget before you startAn amount you can lose without affecting your regular expenses. When it runs out, the session is over.
- Set time limitsLong sessions blur the sense of how much has been spent. Use alarms or the reminders the operator provides.
- Never chase lossesBetting more to win back what was lost is the most common pattern and the most dangerous one.
- Don't gamble to solve problemsNot to escape stress, anxiety or sadness. Gambling is not a treatment.
- Never gamble with borrowed moneyOr with money meant for rent, food, health or debts.
- Avoid gambling under the influence of alcohol or other substancesThey directly affect decisions about how much and when to bet.
Self-assessment
Warning signs
If several of these situations sound familiar, it is worth asking for help:
- You repeatedly gamble for longer or with more money than you planned.
- You hide from family or friends how much you play or how much you have lost.
- You borrow money, sell belongings or use funds meant for fixed costs to keep playing.
- You feel anxious or irritable when you try to stop.
- Gambling interferes with your work, studies or relationships.
- You bet again immediately after losing in order to break even.
- You think about betting for much of the day.
Tools
Controls available at licensed operators
Deposit limits
A daily, weekly or monthly cap on what you can pay into the account. It is the most effective tool and is set from the user profile.
Bet and loss limits
They cap how much you can stake or lose within a given period, regardless of the balance available.
Session reminders
Periodic notices summarising what has been played, so the sense of elapsed time is not lost.
Cooling-off period
Locks the account for days or weeks. Useful for breaking a streak without closing the account permanently.
Self-exclusion
Blocks access to the account for an extended period or permanently. Once activated it cannot be reversed before the chosen term ends.
Turning off marketing
You can switch off promotional messages in the operator's account preferences, and opt out of our updates here.
Where to find help
You don't have to handle it alone
Gambling disorder is a recognised health problem and it is treatable. If you feel you have lost control, talking about it is the first step.
- IPLyC Responsible Gambling Programme: the Provincial Institute of Lottery and Casinos of the Province of Buenos Aires runs an assistance and guidance programme. Its official support channels are publicly listed.
- Public health system: provincial health centres and hospitals can refer you to mental health professionals experienced in problem gambling.
- Peer support groups: associations of recovering gamblers hold in-person and online meetings across the country.
- People around you: telling someone you trust and handing over control of money for a while is a simple and effective measure.
If you are going through a crisis or having thoughts of harming yourself, seek medical assistance immediately through your local emergency services.
Protecting minors
Online gambling is prohibited for people under 18. If you share a device with minors, consider installing parental control tools and avoid saving login credentials in the browser.